We are looking for someone who is motivated, professional, and serious about a long-term career in IT.
Your primary responsibilities as a Client Support Engineer will be the resolution of client hardware, software, and network issues. You will need to be able to prioritize issues according to initial scope and impact analysis of an issue. You’ll also need to be able to find and implement solutions to complex problems, or determine if other resources are needed.
This position has three levels of technical expertise that require varying levels of experience. The list below outlines the various skills that we are looking for. Depending on your technical ability, we will determine which the most appropriate level is after interviewing you.
We’re looking for a fun-loving person to join our family! Our ideal candidate would have excellent customer service and communication skills, both written and verbal. You’ll need to know your way around Microsoft Office Suite, as we use those apps for everything. You will also be using some custom software so being able to adapt to new technologies quickly will come in handy. The ability to multi-task is of the utmost importance, as you’ll have many clients to juggle. You should have the ability to work independently, prioritize your work, and manage your time effectively, though we expect you to be a team player as well. We also want people who are smart, creative, and willing to share their ideas about how we can make Paragus an even better company. Lastly, we hope you love beer – whether that be Root Beer or a local IPA – because we certainly enjoy ending a successful day with a pour from one of our private taps in our staff pub. Beer not your thing? That’s fine, we’re also really into great coffee and sweet treats.