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HR Manager

Paragus IT is the largest outsourced IT vendor in the Pioneer Valley, and we are just getting started. As an employee owned company with aspirations of serving 1000 customers across the entire country, we are not strangers to fast growth, rapid change, and exciting challenges. Ranked as one of the best places to work in Massachusetts, we have an intense focus on culture, people, process, and continuous improvement. We are determined to be the best at everything we do and we aren’t afraid to do the hard work required to get there.

Currently we are on the hunt for a very special individual to join our team. We are looking for a passionate, smart, organized, and enthusiastic HR Manager who is excited and ready to help us continue to grow and realize our vision for the future. 

You will succeed in this role if you:

  • Know your stuff when it comes to standard HR processes and compliance matters for things like employee benefits, payroll, contracts, hiring, professional development, and performance management
  • Think creatively about how best to maintain a strong recruiting pipeline
  • Love meeting new people and trying to find the perfect fit for an open position
  • Effectively relate to, support and provide direction for staff (or partners as we call them) when they encounter workplace challenges or issues
  • Be resourceful when it comes to solving problems and addressing new situations
  • Enjoy supporting the development and growth employees and managers
  • Embraces a challenge and thrives with a little chaos and stress
  • Have a passion for contributing to a team environment to create excellence through continuous learning
  • Are detail oriented and understand that when it comes to HR, there is little room for error
  • Love organizing and systemizing chaos in order to achieve consistent results


Summary Job Description

The Human Resources Manager works under direction of company leadership to oversee and execute the day to day operation of all processes that enable Paragus to have healthy, effective, and committed partners. From coordinating our recruiting and hiring, to administering benefits, to assisting in the oversight of our professional development programs, to bringing joy to our staff through events, perks and recognition, the HR Manager plays a key role in ensuring our overall staff morale and productivity.


  • Implements and manages organizational HR processes; ensuring clear documentation, and consistent application of standardized processes for all HR functions
  • Bi-weekly payroll
  • Benefits administration
  • Full-cycle recruitment including managing recruitment strategies that build our pipeline
  • Maintains compliance with legal, regulatory, and other standards applicable to its HR operations
  • Acts as a key resource for employee relations
  • Works with Leadership and Management Teams to implement training and professional development strategies
  • Manages administrative staff to implement processes and deliver exceptional customer and partner experiences
  • Works under Leadership Team direction and provides input to them regarding organizational decisions that impact the HR function
  • Identifies and implements systems to create efficiencies and provide timely business intelligence
  • Acts as cultural attaché and brings positive, fun experiences to staff through creative events and perks



  • Bachelor’s degree or equivalent experience
  • 3-5 years of relevant experience required
  • SHRM-CP certification expected, SHRM-SCP preferred
  • Excellent oral and written communication skills to provide superior internal and external customer service
  • Ability to represent and market the company to potential candidates and the larger community
  • Capable of managing a variety of tasks and effectively assessing priority and urgency of each
  • Must possess the courage to speak your mind, the diplomacy to do so constructively, and the humility to accept when you’re wrong
  • Ability to work independently and within a team
  • Must be willing to speak up to identify changes that are in the best interest of the business




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